
FAQ’s
How long should I wear my insoles for, after purchasing?
Even if you have worn other types of insoles before, we recommend wearing your new customized insoles for a few hours a day at first, increasing by approximately an hour each day, as your feet and body adapt to the change.
Do you offer free adjustments?
Yes. We offer free adjustments to your insoles at any time after purchase. We recommend that you visit one of our Fit Step Pro stores 4 -6 weeks after purchase, for a follow-up consultation to assess whether there has been any change in your feet structure, alignment or gait; and to make any adjustments, if necessary.